Minimum System Requirement

Minimum System Requirement

Supported OS

What Operating Systems are supported by Anchor?
- Windows 10
- Windows Server 2012 and above

Active Directory

What Active Directory versions are supported by Anchor?
- Azure Active Directory
- On-Prem Active Directory running on Windows Server Domain Controller

Other Authentication Mechanisms:
- One Time Password with Email

Security Protocols

What security protocols need to be enabled for Anchor agent installation on the server?
- TLS 1.2 and above enabled on Windows 10 and Windows Server

Supported cloud storage environments

What cloud storage environments are supported by Anchor?
- Cloud/Web Integrations: Egnyte, Box
- Desktop Integrations: Egnyte, OneDrive, Dropbox

Mobile Application OS type and version

What Operating systems are supported by the Anchor mobile app? *
- iOS 13.0 and above
- Android 10 and above
*Users can only access docx,ppt,Xls,pdf,txt,jpg,png files in view-only mode.

Other key requirements

- Anchor requires whitelisting of anchor services on the network firewall.
- Anchor requires whitelisting in Antivirus software.
- Anchor requires the App data folder to be on a local drive.
- Please check the list of Anchor-supported apps on https://help.anchormydata.com/portal/en/kb/articles/what-are-whitelisted-applications. If you are using apps that is not present in the list, please email us at help@anchormydata.com.
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